Insurance

There are literally hundreds of processes within a modern Insurance organization. Some of them (usually customer-faced) are already digitalized, some of them are becoming, but some will never be.

Regardless of their state (digital, analog, both), those processes make your Insurance organization great and those are your unique distinctions to attract more and more customers or grow with existing ones.

Governing analog insurance processes in digital era

As typical processes cover core business in your Core Insurance software, some of the very important processes, typically “on a hand -napkin” are not covered at all, even though they can mean make-or-break for your ever-changing insurance ecosystem.

Such examples can be as complex as reinsurance for large quantities or smaller day-to-day business processes of covering drafting of that “special contract”.

ShakeSpeare® builds a repository of those processes, regardless of whether they are digital or not, and enables your compliance officers and others to understand and at the end of the day mitigate risks.

Where pure robotization will just not cut it

Meanwhile, robotic process automation is a golden grail for those, who need results fast, unfortunately in a highly regulated and secured environment, business rules must not only be described but enforced and meticulously tracked.

ShakeSpeare® offers your organization an innovative fusion of Management and Governance of your bank’s business processes, hardened with business rules and enriched with automation tools. ShakeSpeare® is Business Process Automation, a next-generation tool for running your bank head-to-head against your digital competitors.

Insurance processes with the highest gains

Those are typical scenarios, where our implementation teams have the most experience and set-up tangible parameters to track the success in the individual fields:

● Claim Process

Contractor enrolment and KPI management are typically difficult to monitor in the typical Insurance ecosystem. Which further negatively impacts client satisfaction in their claim completion process delays.

So it is of vital importance not only to streamline and automate the claim process but to make it visual to all claim and financial managers, to understand its entrails, and expose its most-sensitive KPIs to your stakeholders.
With automation and robotization of also contractors reports, benefits of investment outpace efforts within a few months from rollout.

Please ask our experts for a life case demo, case studies, and more.

● Legal processTypically legal processes within an Insurance organization can be broken down into a workout, another court, and non-court activities. Meanwhile, advances with process automation have been most impressive at workout processes, digital case exchange with outsourced lawyers, tracking their work, and digital interaction with all stakeholders have transformed legal / workout departments from a cost center into a revenue-making machine.

Please ask our experts for a life case demo, case studies, and more.

● Risk and Compliance processOur digital competencies have matured with implementing risks and compliance processes at University Medical Centers with over 8.500 employees. Every risk or every compliance missed can mean a life loss.
Transferring this knowledge and wide expertise into an insurance environment, we will not only achieve the highest international standards but also greatly reduce your operational, legal, and financial risks.
The first step for reducing the risk is properly identifying it, so by asking for more information you are on the right path.

Please ask our experts for a life case demo, case studies, and more.

● Financial and General processes
Financial and General departments are usually burdened with tons of day-to-day processes (like confirmation of invoices, financial reservations, legal reservations, contract management, etc.) and are usually supported by a plethora of different applications. Having a unified platform for all business processes greatly improves corporate process governance, reduces the risks, and speeds up all supporting activities within your organization.

Please ask our experts for a life case demo, case studies, and more.

For every process, we have a life case demo and cast studies. Please ask our experts to share with you a specific processes brochure, demo, and cast studies. We work only on projects, where we can ensure our customers and our selves return of investment within a year.

For more information, don’t hesitate to contact us.